We are committed to providing high quality, client-centered and affordable Home Care services to our clients, which assists them to lead dignified and independent lives in the comfort and safety of their own homes.
"To enable ALL our clients to live healthily and with dignity in their chosen place of residence."
Our mission and vision will be achieved through the application of our core values, which include:
Comfort – keeping our client's health, safety, quality of life and well-being are central in the design and delivery of services.
Affection – treating and interacting our clients with love, dignity, compassion and empathy.
Respect – showing respect for all cultures, religions, ethnicity, sexual orientation, ages, gender, and disabilities.
Integrity – treating our clients with honesty and integrity while recognizing and maintaining confidentiality of client information.
Nurture – nurturing our clients for their optimum independence, security and privacy.
Generosity – provide our clients an unselfish good hearted staff who are generous with their care and compassion.
We are proud members of OPSWA which helps to ensure the highest quality of our staff at all times.
Everyone on our team is screened, trained, and reliable. Heart @ Home staff receive yearly Police Checks, First Aid/CPR and WHIMS training. All our staff members will have some type of technology with them which will allow them to stay in touch with our office 24/7.